CONFLICT RESOLUTION AT THE WORK PLACE

LEARN HOW TO FORGIVE & RESOLVE FESTERING ISSUES.
A PEACEFUL WORK ENVIORNMENT INCREASES PRODUCTIVITY, EFFICIENCY AND HARMONY

INSTRUCTOR: Padman Pillai, M.Sc. (LONDON), A.RI.C., C.C.Ht.
TIME: 9:00A.M to 12:00 NOON
COURSE CONTENT:

Understanding what causes CONFLICT
How CONFLICTS affect the Work enviornment
What happens if we do not heal ourselves
Six stages of Healing
Learn the act of forgiveness
Communication skills
Role play & exercises

Learner objectives:
Explain conflict resolution process
Experience the healing process
Identify the steps learned on how to resolve conflict issues
Explain how to create a healthy work place environment with out unnecessary conflicts

Required Texts: References will be supplied during the course
Provided by the instructor: Copies of Handouts

Expression of Appreciation: $1000.00 plus G.S.T